Omnichannel messaging
OmniChannel

Your message.
Every channel.

Email open rates are falling. SMS is expensive. WhatsApp is growing. OmniChannel lets you reach customers on their preferred channel — with one API.

One integration. Unlimited reach. Email, SMS, WhatsApp, and more — all from a single source of truth.

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Your Customers Are Everywhere. Your Tools Aren't.

Email isn't enough. SMS costs a fortune. WhatsApp is the future. But managing separate providers for each channel is a nightmare.

21%

avg. email open rate

$0.08

per SMS message

90%

WhatsApp read rate

How OmniChannel Works

One API. Every channel. Maximum reach.

1

Compose

Write once in our unified composer.

2

Select

Choose channels: email, SMS, WhatsApp.

3

Route

Smart routing: email first, SMS fallback.

4

Track

All delivery events in one dashboard.

Every Channel. One API.

Email

Professional delivery via SendGrid

SMS

Via Twilio for global reach

WhatsApp

Business API integration

Push

Browser & mobile notifications

"We were juggling SendGrid, Twilio, and a WhatsApp business API. OmniChannel unified everything. Our delivery rate is up 40% and we're finally not paying through the nose for SMS."
AL
Amanda Liu
VP Operations @ NexusCo

One message. Every channel.

Reach your customers wherever they are. One API, unlimited channels, maximum reach.

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