Terms of Service

Last updated: January 31, 2026

1. Acceptance of Terms

By accessing or using the Floovioo Services, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use the Services.

2. Description of Services

Floovioo provides a SaaS platform for business document automation, custom branding, and workflow orchestration. Our services integrate with third-party ERPs and providers (QuickBooks, Zoho, Google, etc.) to streamline your operations.

3. User Accounts & Responsibilities

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the security of your account credentials.
  • You are solely responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Services for any illegal or unauthorized purpose. You shall not attempt to hack, disable, or interfere with the proper working of the Services.

5. Intellectual Property

All content, features, and functionality of the Services are the exclusive property of Floovioo and its licensors. You retain ownership of your business data, but grant us a license to process it solely for the purpose of providing the Services.

6. Subscriptions, Billing & Cancellation

Billing: Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan. Payments are processed securely by Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring basis.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you will retain access to the Services until that date.

Refunds: All fees paid are non-refundable except where required by applicable law. If you are an EU/EEA consumer, your statutory rights under local consumer protection laws are not affected by this clause.

Price changes: We will give at least 30 days' notice before changing subscription prices. Continued use of the Services after a price change constitutes acceptance of the new pricing.

Free trials: Where a free trial is offered, your payment method will be charged automatically at the end of the trial period unless you cancel before it ends.

7. Third-Party Services & Integrations

The Services integrate with third-party platforms including QuickBooks, Xero, Zoho Books, HubSpot, Google (OAuth, Sheets, Drive), Stripe, Zapier, and n8n. Your use of any connected third-party service is governed by that service's own terms of service and privacy policy. Floovioo is not responsible for the availability, accuracy, or practices of third-party services.

By connecting a third-party service, you represent that you have the right to grant Floovioo access to the data in that service as required for the integration to function.

8. Disclaimers & Limitation of Liability

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Floovioo shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or business opportunities, resulting from the use or inability to use the Services, even if advised of the possibility of such damages. Our total aggregate liability to you shall not exceed the amount you paid to us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law. EU/EEA consumers retain all statutory rights under applicable national consumer protection legislation.

9. Termination

We reserve the right to terminate or suspend your account at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use the Services will cease immediately. Sections relating to intellectual property, disclaimers, limitation of liability, and governing law survive termination.

10. EU/EEA Users & GDPR

If you are located in the European Union or European Economic Area, the following additional terms apply:

  • Floovioo acts as a data processor with respect to personal data of your customers that you process through our platform, and as a data controller for personal data you provide when registering and managing your Floovioo account.
  • Our processing of your personal data is governed by our Privacy Policy, which forms part of these Terms.
  • You are responsible for ensuring that your use of the Services to process personal data of your own customers complies with applicable GDPR obligations, including providing appropriate privacy notices to your customers.
  • To the extent required by GDPR, a Data Processing Agreement (DPA) is available on request by contacting us at bonzocreatives@gmail.com.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Disputes shall be resolved in the courts of Kenya, except that EU/EEA consumers may also bring claims before the courts of their country of residence and retain all mandatory consumer protection rights under applicable EU law.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a prominent notice in the Services at least 14 days before they take effect. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

13. Contact

For any questions about these Terms, contact us at bonzocreatives@gmail.com.